Last Updated: [8/7/2025]

At Enduro Shop Kosova, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of personal information:
– Personal Identification Information: Name, email address, phone number, billing/shipping address.
– Order Information: Products purchased, payment method, order history.
– Device Information: IP address, browser type, time zone, cookies, and usage behavior on our site.
– Communication Data: Emails, chats, or messages you send us.

2. How We Use Your Information

We use your information to:
– Process and deliver your orders
– Communicate with you about your orders or customer service needs
– Improve and personalize your shopping experience
– Detect and prevent fraud
– Comply with legal requirements

3. Sharing Your Information

We only share your information with:
– Shipping and logistics partners to fulfill orders
– Payment processors (e.g. Stripe, PayPal — if used)
– Service providers helping us manage our website and marketing
– Legal authorities, when required by law

We never sell or rent your personal data to third parties.

4. Cookies & Tracking

We use cookies to:
– Remember your preferences
– Analyze website traffic
– Deliver personalized offers

You can disable cookies via your browser settings, but it may affect your experience on our site.

5. Data Security

We use strong encryption and secure technologies to protect your personal data from unauthorized access, misuse, or disclosure. Our website uses HTTPS/SSL.

6. Your Rights

You have the right to:
– Access the data we store about you
– Request correction or deletion of your data
– Withdraw consent at any time
– Lodge a complaint with a data protection authority

To request access or changes to your data, contact us at:
Email: enduro.shop.kosova@gmail.com

7. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for — including for legal, accounting, or reporting requirements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies before providing any personal information.

9. Children’s Privacy

We do not knowingly collect or process data from anyone under the age of 16. If we become aware of such data, it will be deleted immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

Address: Lidhja e Prizerenit, Vitina, Kosovo
Email: enduro.shop.kosova@gmail.com
Phone: +383 48 599 110